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Title:  Strategic Accounts Manager

Req ID:  924
Job Category:  Sales / Business Development

Austin, TX, US, 78701

Dare to Dream!


At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands - Serta®, Beautyrest®, Simmons® and Tuft & Needle®.


When you join our company, you become part of winning team that is excited and committed to helping our customers get a good night’s sleep.


Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers.

What You'll Do:


  • Evaluate market-by-market penetration of major accounts to identify competitive strengths and market-share opportunities
  • Oversees total annual sales volume less than $25M
  • Develop semi-annual market-penetration plan for the accounts
  • Coordinate the deployment of FSR resources to execute the plan
  • Use of Supply Agreements and strategic pricing/merchandising is essential
  • Maintain direct relationships with key decision makers in accounts
  • Interact with Operations associates to ensure order fulfillment and returns
  • Understand the competitors' local strategy and deploy strategies to counteract
  • Conduct business and product reviews with the customer
  • Ensure SSB products and marketing message is positively and fairly represented in terms of total floor space, point of sale, condition of the floor samples and location
  • Report account information as required

How You'll Do It:


  • Merchandising and pricing skills
  • Develop and maintain positive relationships with Retails Sales floor and management
  • Excellent customer service and attention
  • Effectively communicate marketing messages
  • Proficient with problem identification and conflict resolution
  • Proficient in the application of team building skills and able to function within a team environment
  • Proficient in MS Office Suite and the Internet
  • Customer Account Management
  • Sales Channels
  • Selling Skills
  • Ability to Inspire (create compelling future, develops and motivates, positive influence, celebrates successes)
  • Ability to Impact (accomplish important work, reliable, executes, continually raises the bar)
  • Innovate (champions new ideas, continuous improvement, adaptable, practical solutions)

What You'll Bring:


  • 2+ years’ experience as SAM or 7+ years retail / consumer product sales experience (of which 2+ years of which must be in bedding sales)
  • Bachelor's degree (BA or BS) required or equivalent experience
  • Job Factors/Work Environments

Job Factors/Work Environments


  • Up to 50% travel
  • Work is primarily sedentary in nature
  • Frequent overnight travel and holiday and weekend hours
  • Up to 20% of time spent in retail store service and training

Dream With Us:


When you join Serta Simmons Bedding, you become part of our 220-year legacy of sleep solutions with endless opportunities to impact our future for centuries to come.


Once you’re here, you’ll be part of a winning company that invests and supports our team members’ career journeys.  We offer competitive benefits, job training, learning and development, and other employee perks such as our employee discount on all products.



  • Health, Dental, and Vision (starts on day one)
  • 401K with company match
  • Paid Time Off / Vacation
  • 12 company holidays
  • Sick days
  • Employee discounts
  • Referral Bonus




Serta Simmons Bedding is an Equal Opportunity and Affirmative Action Employer with a Drug-Free Working Environment.  It is committed to not discriminating and treating all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Nearest Major Market: Austin