Title: Manager, Continuous Improvement (CAN)
Calgary, AB, CA, T2C 5N5
At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands - Serta®, Beautyrest®, Simmons® and Tuft & Needle®.
When you join our company, you become part of winning team that is excited and committed to helping our customers get a good night’s sleep.
Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers.
Job Family
MFG
Exempt/Non-Exempt
Exempt
Function
MFG
Essential Duties and Responsibilities
.Daily Management Rhythm (DMR) Compliance through reviewing the process, training plant leadership on DMR
elements and lean tools.
· Deployment of all network lean initiatives and track effectiveness through key performance indicators (KPI’s)
· Create and drive strategic business solutions in an effort to continuously improve in SQDCP metrics
· Driving actions and effectiveness through guiding operations leaders through corrective actions
· Apply problem-solving tools to SQDCP performance metrics
· Drive and own Kaizen activity in the plant
· Drive quality basics in the plant through CTQ compliance, defect analysis, and resolution to drive customer
satisfaction
· Manages and maintains Supplier Quality relations, reviews/manages/escalates Supplier RCA/Corrective Actions,
introduces new products at site
· Support Plant Specific/Corporate Function Requests by conducting new product introduction pilots
· Create/Update Standard Work as needed and train supervisors and leads on updates
· Manage and lead quality technicians in the plants through providing coaching to quality techs on teardown process,
CTQs, CI processes, and pilots.
· Conduct plant audits to drive process standardization, waste elimination, and continuous improvement
Functional/Technical Competencies
· Strong written and verbal communication skills, including presentation skills
· MS Office Suite-proficient
· Strong organizational skills with attention to detail
· Knowledge of production-based quality tools such as charting, control plans, capability studies, SPC, Error Proofing
Process Improvement, etc.
· Project Management skills
· Problem identification and resolution skills
· Ability to plan, prioritize and organize work without close supervision; ability to effectively handle multiple projects
with track record of successful project completion
· Readily adapt to changing circumstances
· Ability to build effective teams by fostering open dialogue and creating collaboration amongst the team members
· Understands the importance of spending time on the floor with associates, engaging in the process and identifying
root cause and countermeasures
· Ability to engage and coach associates on the factory floor while developing and enhancing their continuous
improvement mindset
· Work cooperatively with others to support goals and achieve outcomes
· Be able to function independently of direct supervision
· Champion new ideas through continuous improvement tools
· Knowledge of various quality system methodologies 8-D, Lean, 5 Why’s, Pareto Analysis, Six Sigma, DFMEA,
PFEMA, PPAP, Fishbone, etc
Experience/Education
-
· Bachelor's Degree in Business, Engineering, or related field/experience
· 3-5 years relevant experience in Manufacturing, Quality, or Operations
· Strong analytical skills and problem-solving techniques
· Facilitation of Kaizen events
· Expert knowledge in lean methodologies and tools
· Able to work independently with minimal supervision
Preferred:
· Certified Six Sigma Black or Green Belt
Job Factors/Work Environments
· This position is in a manufacturing plant environment
· 10-25% travel
Key Relationships
Competencies
Come Dream with Us!
When you join Serta Simmons Bedding, you become part of our 150-year legacy of sleep solutions with endless opportunities to impact our future for centuries to come. Once you’re here, you’ll be part of a winning company that invests and supports our team members’ career journeys. We offer competitive benefits, job training, learning and development, and other employee perks such as our employee discount on all products.
Employees are required to comply with COVID policies established by a vendor or customer.
We are an Equal Opportunity Employer. It is our policy that discrimination against any individual on the basis of race, color, sex, religion, ancestry or national origin, age, citizenship status, marital status, sexual orientation, physical or mental disability (with or without reasonable accommodations), status as a disabled veteran or veteran of the Vietnam era, or political affiliation is strictly prohibited.
SSH Bedding Canada Co. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please indicate your needs on your cover letter and we will work with you to meet your accessibility needs.