Title: Quality Technician II
Coxsackie, NY, US, 12192
Be Part of the Future of Sleep!
At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.
What You'll Do:
Join Serta Simmons Bedding as a Quality Technician II in our Greene/Coxsackie, NY plant, where you’ll play a key role in driving quality excellence and supporting high-volume production.
How You'll Do It:
- Perform End‑of‑Line (EOL) inspections and verify product compliance with critical-to-quality (CTQ) requirements.
- Conduct Initial Material Inspections and incoming raw material quality checks.
- Perform Roll Coater Glue Checks, Glue Pot Checks, and verify adhesive application consistency.
- Complete IFD/ILD testing and ensure documentation accuracy.
- Conduct Finished Goods (FS) Inspections per quality standards.
- Support Mattress booting, scanning, tagging, and rejection tag completion when required.
- Execute Process Audits, GMP audits, and follow up on corrective actions.
- Audit Production CTQ defects, defect trends, and process stability.
- Review SQDCP boards, update daily/weekly metrics, and communicate quality issues.
- Perform Shop Floor audits, verify standard work adherence, and confirm operator compliance.
- Conduct Teardown audits and root‑cause defect investigations.
- Support A3 projects, Lean activities, Time Studies, and continuous improvement initiatives.
- Assist in completing MD Forms and maintaining the MD process flow.
- Demonstrate strong understanding of organizational process flow and how quality impacts production.
- Provide support for Shop Floor issues—troubleshooting defects, answering quality questions, and guiding operators.
- Participate in NPI launches, ensuring quality readiness and documenting early defect findings.
- Manage 4 people team
- Reports to CI&Quality Manager
What You'll Bring:
Basic Qualifications:
- Three or more years of relevant manufacturing experience, including at least one year in a quality role
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Ability to read, write, and speak English
- Must be at least 18 years of age
- Certified Six Sigma Green Belt or actively working toward certification
Preferred Qualifications:
- Associate’s degree in Manufacturing, Quality, Statistics, Engineering, Business, or a related field
- Lean training or certification
- Six Sigma Green Belt certification
- Experience with Minitab or similar statistical analysis software
- Knowledge of spreadsheet and/or database software
- Previous experience training or leading others
Job Factors/Work Environment:
85% Walking/standing in manufacturing plant and warehouse distribution environment
15% sedentary
#LI-AK1
Why work at Serta Simmons Bedding?
When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.
Benefits and Perks (USA, Salary non-union- optional):
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Health, Dental, and Vision
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Annual employee contribution to HSA
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401K with company match
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Paid Time Off / Vacation
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12 company holidays
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Sick days
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Company paid short- and long-term disability
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Paid parental leave
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Discount programs including Friends and family discounts
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Referral Bonus
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Tuition Reimbursement
Employees are required to comply with COVID policies established by a vendor or customer.
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.
SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.
The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
Nearest Major Market: Albany