Title: Quality Technician 2 - 1st Shift
Hazleton, PA, US, 18202
Be Part of the Future of Sleep!
At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.
Shift Info:
This will be a 10am - 6:30pm shift with overtime as needed.
What You'll Do:
- Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
- Foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
- Quality Auditing: Quality Management System; Product Audits /Process Audits; facilitate Corrective Actions
- Manage and develop RCA/Implement Corrective Actions/escalate as applicable
- Maintain Plant Quality metrics and Dashboard and participate in Plant Quality Reviews
- Assure Manufacturing Quality; monitor and review Error Proofing Controls at every level, Assist RCA and implement Corrective Actions and gauge control (calibration, specify, acquire).
- Data collection/analysis/improvement projects (Green Belt level projects)
- Assist with the control/monitoring/changes to the Manufacturing Execution System to achieve effective Quality controls/monitoring and improvement
- Assist with training the plant associates in the QMS and TQM principles
- Report Supplier Quality issues
- Advanced Quality Planning, Plant trials/reports/improvements
- Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer.
- Participate and support SSB corporate quality initiatives
How You'll Do:
- Chart, Control Plan, MSA, Capability Analysis
- Process Control (SPC, Error Proofing, Monitoring, Process Improvement)
- Support Problem Solving (8D, Management by Facts)
- Auditing (execution, reporting, corrective action)
- Organized and Logical/Process Thinking
- Business Acumen/Strategic Thinking
- Strong communicator (written, verbal, presentation)
- Results oriented/Sense of Urgency
- Quality Management Systems
- Competencies
- Customer Focused
- Process oriented
- Adapt to change
- Foster and drive continuous improvement
- Team player
What You'll Bring:
- Three or more years relevant experience in manufacturing and one in a Quality role
- Proficient in MS Office (Word, Excel, Power Point)
- Must be able to read, write, and speak English
- Must be at least 18 years or older
- Certified or be working towards Six Sigma Green Belt
- Proficient in MS Office (Word, Excel, Power Point)
- Preferred:
- Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
- Lean training / certification
- Certified Six Sigma Green Belt
- Minitab software or equivalent
- Knowledge of spreadsheet or database software preferred.
- Previous experience training and/or leading others desired.
Compensation:
$22/HR - $24/HR
Employees are required to comply with COVID policies established by a vendor or customer.
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.
SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.
The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre