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Title:  Production Manager

Req ID:  1468
Job Category:  Manufacturing / Truck Driver

Puyallup, WA, US, 98371

Job Family

MFG Salary




MFG Salary

Essential Duties and Responsibilities

Leads manufacturing production to ensure a quality product is produced safely, in time for delivery, and within budgeted costs.  Drives ongoing Lean methodologies to ensure continuous improvement of performance, safety, and quality. <br> Responsible for safety of operators reporting to him/her as well as any individual in his work area.    

Responsible for product quality and adheres to processes and methods. Collaborates with ME, QE and KPO to ensure product quality standards are met or exceeded.  

Delivers outstanding performance in terms of (1) On time delivery (> 99.5%), and (2) efficiency (> 95%) by leading work groups and support personnel through problem solving processes as well as communicating and coordinating effectively with supply chain partners. 

Holds daily production meetings and set expectations for the day. 

Coordinates with office staff to provide information on schedule delivery and product status.  Maintain information for daily management reports and prepares various other reports as requested.  

Ensures the cost effectiveness of the production process.  Controls use of raw materials, preventing all unnecessary waste and schedules and controls utilization of labor, preventing excess hours, downtime and overtime. 

Implement and maintain lean processes, problem solving, Kaizen and other quality processes with support personnel. 

Escalate issues quickly that cannot be resolved efficiently to maintain performance, quality and safety standards. 

Lead & motivate work teams in terms of developing their knowledge and ability while challenging and providing motivation to excel.   Meet training and development objectives for all work team members in his/her care. 

Functional/Technical Competencies

Strong Leadership Skills (Inspire, Impact, Innovate).  

Adapting to Change- Readily adapts to change and motivates personnel to take responsibility for adapting to and executing change. 

Strong analytical technical ability to problem solve. 

Planned and Organized Decision Making- makes empowered decision within their area with the best interest of the company in mind. 

Delivering Results Safety- Maintaining a high level of commitment to personally getting things done in their area. 

Quality & Continuous Improvement Mindset- promoting and maintaining high standards of quality within their area. 

Team Player- Coordinates all team resources to accomplish goals and objectives. 

Advises, assists, mentors and provides feedback to others to encourage and inspire the development of work-related competencies and long-term career growth. 

Excellent communications skills and ability to work in cross-functional teams. 

Living the SSB Mission & Core Values. 


Bachelor's degree in business or Technical (4-year degree candidates) and;  

3-5 years of leadership experience in high mix, complex manufacturing environment. 

Associates degree, Engineering / technical focus (2-year degree candidates) and; 

5-15 years leadership experience; clear career progression. 


Possess heavy manufacturing/supervisory experience (Non-degreed professional candidates) and; 

15 years or more of leadership experience. 

Job Factors/Work Environments

Work is active in nature, with frequent walking of manufacturing plant, warehouse and distribution. 

High degree of risk management in terms of safety around large and complex machinery, as well as heavy (up to 200lb) product while in production. 

Up to 10% travel. 

Key Relationships

Direct Reports: Employee work teams. 

Other: Production Manager, KPO, Materials/Logistics Manager, Manufacturing Engineering, HR, Finance. 


Results Focus
Project Management
Problem Solving/Analysis


Serta Simmons Bedding is an Equal Opportunity and Affirmative Action Employer with a Drug-Free Working Environment.  It is committed to not discriminating and treating all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Nearest Major Market: Tacoma
Nearest Secondary Market: Seattle