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Title:  Coordinator, Logistics (CAN)

Req ID:  898
Job Category:  Operations - Product, Planning, Logistics

Vaughan, ON, CA, L4H 3V1









Job Family






Essential Duties and Responsibilities

  • Plan and co-ordinate transportation of materials and manage the timely flow of customer orders (finished product).
  • Provide and maintain good customer service and solve problems.
  • Adhere to shipping/receiving and regulatory-compliance procedures.
  • Comply with laws, regulations and standards.
  • Complete documentation such as pick lists, bills of lading, work orders and shipping orders using computer-based technology
  • Complete daily shipping and receiving logs
  • Dispatch freight for delivery and arrange for pickups
  • Record shipment data such as weight, charges and damages
  • Contact carrier representative to make arrangements and to issue shipping instructions and delivery of materials.
  • Rectify problems such as damages, shortages and non-conformation to specifications
  • Document and escalate any customer service issues and/or shipping/receiving errors
  • Assist with training of new employees
  • Complete safety reports in relation to health and safety issues.
  • Develop constructive and cooperative working relationships wit those on your team, as well as cross-functionally.
  • Assist with cycle counts under the direction of the cycle counter to ensure accurate knowledge of product location, condition and quality.
  • Back up for the Purchaser when required as well as assist Purchaser with locating material to be shipped out to internal customers (other plants).
  • First point of contact for al drivers on both docks.
  • Provide direction to the forklift drivers on offload sequence


Functional/Technical Competencies

  • Schedule appointments/timeslots with vendors for live load receipts and work within shipping appointment requirements from customers.
  • Maintain Kanban/supermarket and co-ordinate order requirements with Purchaser.
  • Receive all inventory into OHM and verify accuracy of packing slips
  • Perform regular material warehouse audits to ensure that material is undamaged and maintained neatly throughout the warehouse – in shipping docks periodic audits of trailer loading according to work orders are correct and consistent.
  • Other duties as assigned.


  • High School graduate or equivalent 
  • At least 2-3 years prior Logistics/Customer Service experience  
  • Prior experience in a manufacturing or distribution environment an asset
  • Expert ability to influence and effectively communicate with individuals/groups from varied backgrounds and skill levels
  • Must be proficient with MS Office (especially Excel)
  • Task oriented with strong organizational and time management skills
  • Critical thinking and problem-solving skills
  • Strong written and oral communication skills

Job Factors/Work Environments

  • Mix of office and floor job as required
  • Long standing or walking might be required


Key Relationships

  • Shipping/receiving Supervisor
  • Production Manager
  • Production team
  • Operation Leadership team
  • Purchaser
  • Scheduler


We are an Equal Opportunity Employer. It is our policy that discrimination against any individual on the basis of race, color, sex, religion, ancestry or national origin, age, citizenship status, marital status, sexual orientation, physical or mental disability (with or without reasonable accommodations), status as a disabled veteran or veteran of the Vietnam era, or political affiliation is strictly prohibited.

SSH Bedding Canada Co. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please indicate your needs on your cover letter and we will work with you to meet your accessibility needs.