Title: Operations Manager (CAN)
Vaughan, ON, CA, L4H 3V1
At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands - Serta®, Beautyrest®, Simmons® and Tuft & Needle®.
When you join our company, you become part of winning team that is excited and committed to helping our customers get a good night’s sleep.
Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers.
What You'll Do:
- Champion Lean/CI methodologies and processes to deliver improved productivity, efficiency, quality, cost, customer service, and safety
- Ensure sufficient capacity to meet customer demands
- Manage talent (e.g., development, succession planning, performance management)
- Plan and implement safety policies and training in compliance with company safety program and OHS regulations to eliminate work-related injuries
- Review and analyze production, quality control, maintenance, and operational reports to determine causes of nonconformity with product specifications and operating or production problems
- Confer with managers to establish production and quality control standards, develop budget and cost controls, and obtain necessary data on customer orders and delivery needs
- Plan and direct production and establish priorities, balancing effective customer service and cost factors, and optimizing utilization of people and equipment
- Develop and implement operating methods and procedures designed to eliminate operating problems and improve product quality and safety
- Revise product schedules and priorities as a result of equipment failure or operating problems, and consult with Engineering on equipment modification and other continuous improvement efforts, and consult with Sales on customer priorities
- Assume leadership role with associate relations, including morale, ongoing communications, and change management
- Use division targets to set stretch goals and ensure budgets are met
- Leads Plant Operations including supply management, production scheduling, manufacturing process, shipping maintenance, people management and implementation of change initiatives, taking a balanced approach to Key Performance Indicators (KPIs) such as safety, people, quality, service, and cost
- Utilize best-in-class strategies, practices, and programs to create an Operation and Supply Chain Delivery Model aligned to the needs and direction of the company
- Ensure optimal levels of materials, workforce planning, and operational capacity to meet customer demands
- In partnership with subordinate Leadership Team, review and analyze production, quality, maintenance, and Supply Chain reports/data to determine root cause(s) of non-conformance to KPIs
How You'll Do It:
- In partnership with Manager of Human Resources, roll-out and adoption of Corporate Employee Performance, Development and Succession Planning Programs; Safety Policy and Training in compliance to Company Safety and OHS Regulation Programs
- In partnership with internal Engineering and external Corporate Engineering Team, identify equipment modifications and CI opportunities. Present well thought out CAPEX requests/business cases in alignment to company KPIs
- In partnership with Site Controller and Corporate Logistics Team, balance prudent budgeting and cost control with internal Logistics and external 3PLs partners in the delivery of Customer Service excellence
- Assume leadership role with associate relations, including morale, ongoing communications, and change management
- Review and conduct system of layered audits for all functions on site
- Lead industrial relations and negotiations for site
- Participate in site specific and special projects as needed
What You'll Bring:
- Bachelor’s degree (Business or Engineering preferred) or equivalent work experience
- 5-10 years related experience in an automated Lean Manufacturing environment
- Bilingual an asset
- Strong written and oral communication skills
- Proficient in MS Office and familiar with ERP and SMMS systems
- Able to lead change initiatives and transform environment
- Goal oriented with strong analytical and organizational skills
- Able to work in high volume/short lead time environment; Lean Manufacturing experience
- Complete commitment to Safety and regulatory compliance
- Experience with Union Labour Relations and Management
- Knowledgeable of Provincial legislation i.e. Human Rights, Labour Relations, Employment Standards, Occupational H&S
Come Dream with Us!
When you join Serta Simmons Bedding, you become part of our 150-year legacy of sleep solutions with endless opportunities to impact our future for centuries to come. Once you’re here, you’ll be part of a winning company that invests and supports our team members’ career journeys. We offer competitive benefits, job training, learning and development, and other employee perks such as our employee discount on all products.
Employees are required to comply with COVID policies established by a vendor or customer.
We are an Equal Opportunity Employer. It is our policy that discrimination against any individual on the basis of race, color, sex, religion, ancestry or national origin, age, citizenship status, marital status, sexual orientation, physical or mental disability (with or without reasonable accommodations), status as a disabled veteran or veteran of the Vietnam era, or political affiliation is strictly prohibited.
SSH Bedding Canada Co. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please indicate your needs on your cover letter and we will work with you to meet your accessibility needs.